M. Darwish (1st son)

M. Darwish (1st son)



Director, Community of Research (CoRe), Management Science (MS), Office of Community of Research (CoRe), Bangunan Wawasan, Universiti Teknologi MARA (UiTM)
40450 Shah Alam, Selangor, MALAYSIA
E-mail: zaidiuitm2000@yahoo.com
H/P: 6012-686 0035



Professor Dr Norzaidi bin Haji Mohd Daud, PhD

H/P: 6 012-6860035 EMAIL: zaidiuitm2000@yahoo.com


Director, Community of Research (CoRe), Management Science (MS), UiTM

Chair, Publication, Arshad Ayub Graduate Business School (AAGBS), UiTM

Chair, Top Business School, Arshad Ayub Graduate Business School (AAGBS), UiTM


Visiting Professor at King Saud University, Saudi Arabia

Head, IT Support, Research Management Institute (RMI), UiTM

Head, Publication and Corporate Communication, Malaysia Institute of Transport (MiTRANS)-HiCoE

Head of Integrated Information and Publication Centre, Institute of Business Excellence (IBE)


Recently, he has published 7 books and over 100 articles in ISI WOS/WOK, SCOPUS, ERA journal outlets as well as conference proceedings.


2 International Best Paper Awards (Germany and Czech Republic),

More than 70 innovation awards (Geneve, Brussels, Pittsburg, Seoul, ITEX, MTE, IPTA Expo, PECIPTA, i-INVEX, IID, BIID etc.)

UiTM Best Speaker Award 2013

UiTM Leading Researcher by Example Award 2007

Potential to Commercialise Award 2005

UiTM Outstanding Club & Society Advisor Award 2002

Listed in Malaysia Who's Who 2013/2014

Listed in AcademicKeys Who's Who 2013


Chief Jury-Konvensyen Inovasi dan Kreativiti (KIK), Prime Minister Department/Jabatan Perdana Menteri (JPM)

Chief Jury, Innovation Award (AIJPM), Prime Minister Department/Jabatan Perdana Menteri (JPM)

Chief Jury-Invention and Innovation Competition, Ministry of Home Affairs/Kementerian Dalam Negeri (KDN)

Jury, Konvensyen Inovatif dan Kreatif (KIK), Ministry of Education

Chief Jury, International Syariah Compliance Idea, Invention, Innovation and Design Expo 2014

Chief Jury, Business, Invention, Innovation and Design (IID)

Chief Jury, National MyccSkills, College Community, Kementerian Pendidikan Tinggi, 2016

Jury, Inclusive Invention and Innovation Challenge 2015, Ministry of Science, Technology and Innovation (MOSTI)

Jury, KIK, Felda 2015

Jury, Majlis Amanah Rakyat (MARA), Invention and Innovation Challenge 2015

Expert Jury, MARA TEx-Yayaysan Inovasi Malaysia 2016

Expert Jury, Cabaran Inovasi Johor, 2016

Innovation Honorary Speaker, Ministry of Human Resource/Kementerian Sumber Manusia.


Founder and Editor in Chief, International Journal of Applied Business Research (IJABR)

Founder and Editor in Chief of the Business and Management Quarterly Review (BMQR)

Founder and Editor in Chief, International Journal of Undergraduates Studies (IJUS)

Founder and former Editor in Chief, Journal of Transport and Logistics

Former Executive Editor, Journal of Business and Financial Affairs

Advisory Board, E-Malaysia Nuclear Agency Journal

Editorial board/review board (1) World Applied Sciences Journal (2) African Journal of Business Management (3) ASLIB Proceedings: New Information Perspective (4) Learning and Individual Differences (5) Journal of Sustainability Science and Management (6) World Review of Inter-modal Transportation Research (7) International Journal of Productivity and Performance Management (8) Journal of Computer Information Systems (9) International Journal of Distance Education Technologies (10) Journal of Managerial Issues (11) Jurnal Teknologi (12) Information Technology Journal (13) TEM Journal (14) International Journal of Public Administration (15) Journal of International Business and Entrepreneurship (16) Journal of Quality Measurement and Analysis (17) Jurnal Academia (18) International Journal of Library and Information Science (19) Journal of Media and Communication Studies (20) International Journal of Modelling Operations Management (21) International Journal of Psychology and Counselling (22) Journal of Economics and International Finance (23) International Journal of Vocational and Technical Education (24) International Research of Management and Business Studies (25) International Research Journal (26) Journal of Finance, Accounting and Management (27) International Journal of Business Systems Research (28) Asian Academy of Management Journal (29) International Academy of Business and Economics (30) Scientific Journals International (31) Journal of Software (32) Interdisciplinary Journal of Information, Knowledge and Management (33) International Journal of Doctorial Studies (34) Journal of Information, Information Technology and Organizations (35) International Journal of Scientific Research in Education (36) International Journal of Information, Communication and Ethics in Society (37) COMPASS (39) Jurnal Gading (40) Journal of Administrative Science (41) Global Business and Management Research: An International Journal (42) Journal of Global Business Administration (43) Industrial Management and Data Systems (44) Information Technology and People (45) KII Transaction on Internet and Information Systems.


His books and articles are subscribed by Harvard University, University of Cambridge, Yale University, USA; Cornell University, USA, University of California, Berkeley, USA; University of Massachusetts, , USA, Vanderbilt University, USA, McGill University, Canada, National University of Singapore, Ministry of Education Malaysia Library, National Library Board of Singapore, Library and Archives Canada, National Library of Malaysia, National Library of Australia, Ohio University, USA, International Islamic University, Universiti Kebangsaan Malaysia, Universiti Malaya, Universiti Darul Iman, Universiti Putra Malaysia, Monash University Malaysia, Universiti Malaysia Sabah, Universiti Teknologi MARA, Universiti Sains Malaysia and Selangor International Islamic University College.


Harvard University, MA, (2010 and 2013), USA as well as Cambridge Conference on Business & Economics (2012) at Cambridge University, UK and 50 others conferences


Primary Interests: Management and Business, Strategic Management, Halal Studies, Information Technology, Banking Operations, Research Methodology and Transportation (Maritime)


Structural equation modelling (SEM) using AMOS, publishing article in ISI/SCOPUS listed journals, SPSS and research methodology (postgraduate level), and innovation


Queensland University of Technology (QUT) (Australia), (Doctor in Information Technology)

Annamalai University (India), (PhD Management)

Universiti Malaya (UM), (PhD Management)

Universiti Kebangsaan Malaysia (UKM), (PhD Mathematics)

Universiti Utara Malaysia (UUM), (PhD Accountancy; Doctor of Business Administration)

Universiti Teknikal Malaysia Melaka (UTeM), (PhD Management and Entrepreneurship)

Universiti Putra Malaysia (UPM), (Phd Management)

SEGI University (PhD Management and Doctor of Business Administration)


Prime Minister Department/Jabatan Perdana Menteri

Ministry of Human Resource/Kementerian Sumber Manusia

Ministry of Education/Kementerian Pelajaran

Malaysia Nuclear Agency/Agensi Nuklear Malaysia

King Saud University, Saudi Arabia

Universiti Sains Malaysia (USM)

Universiti Utara Malaysia (UUM)

Universiti Teknikal Malaysia Melaka (UTEM)

Universiti Tunku Abdul Rahman (UTAR)

Universiti Selangor (UNISEL)

Universiti Teknologi MARA (UiTM)

Universiti Pendidikan Sultan Idris (UPSI)

Universiti Malaysia Pahang (UMP)

Universiti Sultan Azlan Shah (USAS)

Majlis Amanah Rakyat (MARA)

International Shariah Research Academy for Islamic Finance (ISRA)

Kolej Poly-Tech MARA

Institut Pendidikan Guru Kampus Darulaman, Kedah

Institut Pendidikan Guru Kampus Perempuan Melayu, Melaka

Department of Safety and Health (DOSH)

Nilai University

National Institute of Occupational Safety and Health (NIOSH)

Community College, Bandar Penawar

Publication by Category


+The impact of religious sensitivity on brand trust, equity and values fast food industry in Malaysia, Business Strategy Series
+Identifying the determinant attributes of Halal cosmetics product that influence its positioning strategy in Malaysian market, Australian Journal of Basic and Applied Sciences
+Examining critical success factors of consumers' attitude towards nutritional labelling of SMEs products in Malaysia, Australian Journal of Basic and Applied Sciences
+The influence of market orientation on the commitment-trust model and relational norms: empirical evidence at higher institution in Malaysia, African Journal of Business Management
+Application of important-performance analysis (IPA) to formulate customer satisfaction strategies in the direct sales industry in Malaysia, Business Strategy Series
+Examining market accessibility of Malaysian's harumanis mango in Japan: Challenges and potentials, Business Strategy Series


+Determining critical success factors of oral cancer susceptibility prediction using fuzzy models in Malaysia's health sector, Sains Malaysiana
+Effectiveness of the extended mean-variance model using fuzzy approach for portfolio selection in Malaysian stock market, Business & Management Quarterly Review
+The use of artificial intelligence to identify people at risk of oral cancer, International Journal of Scientific Research in Education
+Portfolio diversification: the role of information technologies in future investment decision making, International Journal of Electronic Finance
+The effect of addition and deletion of shariah-compliant securities in Bursa Malaysia, Advances in Business and Management

Management information systems/transportation studies

+Determining critical success factors of mobile commerce usage in higher learning institution in Malaysia, Australian Journal of Basic and Applied Sciences
+Revisiting information system models in the context of technology usage and technology resistance, Australian Journal of Basic and Applied Sciences
+Customer's perception towards information security in internet banking system in Malaysia, Australian Journal of Basic and Applied Sciences
+Determining critical success factors of mobile banking adoption in Malaysia, Australian Journal of Basic and Applied Sciences
+Evaluating the post-intranet usage: empirical study in Malaysian port industry, Australian Journal of Basic and Applied Sciences
+The indirect effects of intranet functionalities on middle manager's performance, Kybernetes
+Investigating the relationships of users' behavior and internal security threat towards the implementation of total health system (THIS) in Malaysian medical institutions, Australian Journal of Basic and Applied Sciences
+Examining the impact of intranet usage on managerial performance at Malaysia port industry, International Journal of Advanced Computer Science
+Evaluating the intranet acceptance with the extended task-technology fit model: empircal evidence in Malaysian maritime industry, International Journal of Arts and Sciences
+The impact of intranet on managers and their work: an empirical study in the Malaysian port industry, Journal of International Business and Entrepreneurship
+Towards a holistic model in investigating the effects of intranet usage on managerial performance: a study on Malaysian port industry, Maritime Policy and Management
+Evaluating technology resistance and technology satisfaction on students' performance, Campus-Wide Information Systems
+ Factor determining organizational commitment on security controls in accounting-based information systems, International Journal of Services and Standards
+Intranet usage, user satisfaction and managerial performance: a cause and effect investigation, International Journal of Business and Systems Research
+E-commerce usage and business performance in the Malaysian tourism sector, Information Management and Computer Security
+A study of intranet usage and resistance in Malaysia's port industry, Journal of Computer Information Systems
+Perceived resistance, user resistance and manager's performance, Aslib Proc.
+ Intranet usage and managers' performance in the port industry, Industrial Management & Data Systems


+The relationship between student's absorptive capacity and motivation on knowledge transfer in Malaysian Community Colleges, Australian Journal of Basic and Applied Sciences
+Modelling education tourism using gravity model in Malaysian public higher education institutions, Australian Journal of Basic and Applied Sciences
+Determining mediating effect of information satisfaction on international student's college choice: empirical evidence in Malaysia's university, International Journal of Scientific Research in Education
+Stress and academic performance: empirical evidence from university students, Academy of Educational Leadership Journal
+Determining world class university from the evaluation of service quality and students satisfaction level: an empirical study in Malaysia, International Journal of Scientific Research in Education
+The impact of perceived stress and stress factors on academic performance of pre-science students: empirical evidence from the Malaysian university, International Journal of Scientific Research in Education
+Strategic alignment of strategies information system planning (SISP) success: an exploratory study in public universities in Malaysia, International Journal of Scientific Research in Education
+Pengurusan harta wakaf dan potensinya ke arah kemajuan pendidikan Islam di Malaysia, Jurnal Pengurusan Jawhar
+ The effect of student's background and attitudes on computer skills in Malaysia, International Journal of Management in Education
+Perception of distance learning (EPJJ) students toward the service quality offered by the continuing education programme: a case study at higher education institution in Malaysia, Distance Education


+Investigating the behavior of the mark-up of price over marginal cost under different business cycle situation: empirical study in Malaysia manufacturing industry, Australian Journal of Basic and Applied Sciences
+Total Factor productivity growth in the small size Malaysian manufacturing industry: prinal and dual approaches, Australian Journal of Basic and Applied Sciences
+The impact of international trade on price mark-up in Malaysian manufacturing industries, Australian Journal of Basic and Applied Sciences


+Realism with the triangulation techniques: the effective methods for social science research, International Journal of Scientific Research in Education

Human Resource Management/Management/Insurance/Business

+The relationship between human resource management and knowledge-based economy in Malaysian multimedia super corridor (MSC) status companies, Australian Journal of Basic and Applied Sciences
+The moderating effect of neuroticism on the relationship between emotional intelligence and job performance, Australian Journal of Basic and Applied Sciences
+Adverse selection and its consequences on medical and health insurance and takaful in Malaysia, Humanomics
+The globalization of film business and its effect on the Malaysian film industry, Business Strategy Series
+Expectations and perceptions of tourists on the service quality in Malaysian tourism industry, Global Business and Management Research
+The effect of human resource practices in building learning organizations: evidence from Malaysian manufacturing firms, International Journal of Innovation and Learning
+The evaluation of customer satisfaction on delivery by post offices in Malaysia: a service quality and service features perspective, Advances in Business and Management
+Service quality in two and three star hotels: empirical evidence in the Malaysian hotel industry, Advances in Business and Management
+Determining critical success factors of job satisfaction among government servants: empirical evidence in Malaysia, Advances in Business and Management

Friday, December 31, 2010

"Horor Stories of PhD"

Dalam minggu lepas saya terserempak dengan sahabat lama yang baru selesai interview kemasukan PhD di GBS. Sambil bersembang-sembang, terkeluar cerita, horor stories of PhD. Sememangnya bagi bakal calon PhD, cerita horor PhD ini kalau boleh hendak dibuang jauh-jauh, kerana takut-takut terkena pada diri sendiri. Bukan apa kalau silap langkah kita pula menambah koleksi horor stories tu.

Contoh horor stories of PhD

Kes pertama: Calon PhD mengikuti pengajian di luar negara dan dalam tahun ke 4 pengajian, penyelia utama beliau (tidak ada penyelia bersama) meninggal dunia kerana sakit tua. Calon ditakdirkan dapat penyelia baru, dan beliau kena mula PhD beliau dengan topik yang baru selepas 4 tahun pengajian! Balik la jawabnya...

Kes kedua: Calon PhD mengikuti pengajian dalam negara dan berjaya sehingga viva-voce examination. Beliau terpaksa 'mengharungi' ujian yang berat dalam viva-voce examination, kerana penyelia utama dan pemeriksa mempunyai masalah peribadi. Buat masa sekarang beliau belum mendapat tandatangan pemeriksa berkenaan kerana "masalah siapa lebih bagus" antara pemeriksa dengan penyelia pelajar!

Kes ketiga: Calon PhD berjaya menjejaki pengajian di luar negara dan menunggu sehingga 6 tahun untuk viva-voce examination. Beliau berjaya dalam viva-voce exam dengan minor correction. Selepas segala pembetulan dibuat dan dihantar ke pemeriksa, beliau hanya dianugerahkan MSc (bukannya PhD) walaupun beliau telah membuat segala pembetulan yang dicadangkan dan diterima oleh pemeriksa berkenaan! Nota: Masalah peribadi antara penyelia utama dan pemeriksa.

Hah...banyak lagi horor stories of PhD, tapi teruskan membaca...

Bagi saya bakal calon PhD, janganlah terlalu resah atau mengambil pusing 'horor stories' ini sebab, takdir dan rezeki anda ditentukan oleh-Nya. Saya selalu ingat bahawa setiap perkara dan kejadian itu adalah kehendak-Nya. Kalau ada rezeki dapat, kalau tidak, mungkin ada hikmahnya. Sebenarnya ada banyak cerita yang ceria mengenai PhD.

Sebagai contoh;

Cerita ceria PhD 1: Calon PhD berjaya menjejakkan kaki di Ivy League university, top 3 in the world. Beliau berjaya menyerahkan tesis dalam dua tahun lebih dan berjaya mendapat PhD selepas 2 bulan menunggu. Keputusan viva-voce exam beliau, lulus sepenuhnya tanpa sebarang pembetulan! Walla...

Cerita ceria PhD 2: Calon PhD menyambung pengajian dalam negeri. Dalam tempoh pengajian, pelajar boleh dikatakan 'honey moon'. Betul-betul honey moon sebab dalam tempoh pengajian, beliau dapat ke luar negara sebanyak 6 kali di USA, dan Eropah dan berjaya memenangi anugerah dan menerbitkan artikel dalam jurnal terkemuka. Viva-voce examination pula hanya mengambil masa 30 minit aje! Soalan paling mencabar daripada examiner "Boleh anda kongsi bersama kami bagaimana anda berjaya sebegini rupa?!" Gulp...

Dari cerita-cerita yang saya kongsikan di atas adalah untuk renungan kita semua. InsyaAllah rezeki PhD anda sentiasa ada, it just a matter of time...banyakkan usaha, berdoa dan bertawakkal...dan jangan lupa kalau ada rezeki pergilah umrah @ haji mohon pada Allah untuk permudahkan pengajian anda...


Friday, December 24, 2010

Impact Factor Journal Roadshow UiTM Perak

Pada pukul 10 pagi 24hb Disember 2010 saya, Dr Darussalam dan Dr Zul Azhan bertolak dari UiTM Shah Alam menuju ke UiTM Perak Seri Iskandar. Di sana kami disambut oleh Timbalan Pengarah PJI, Dr Ismail dan pembantu Encik Zul. Bengkel dimulakan pada pukul 3 petang dan berakhir pada pukul 6 petang. Terima kasih kerana menjemput kami.

Impact Factor Journal Roadshow UiTM Kelantan

AlhamduLillah setelah ke UiTM Pahang, Jengka, kami bertiga bertolak ke UiTM Kelantan Machang. Kami singgah di Gua Musang dan terus ke Kota Bharu dan sampai pada pukul 12 tengah malam. Esok, pada pukul 8 pagi, kami terus ke UiTM Kelantan dan disambut oleh Datuk Pengarah UiTM Kelantan. Lebih 80 orang peserta telah hadir dalam bengkel ini. Di sini saya berjumpa rakan lama Zulkifli Mohamed dan saya doakan semoga beliau berjaya dalam Viva-voce examination minggu hadapan. Saya dan Dr Abdul Kamal Hayati bertolak dari Kota Bharu ke Subang pukul 7.35 malam dan sampai di Subang pada 8.35 malam. Terima kasih saya ucapkan kepada PJI kerana menjemput kami. InsyaAllah bertemu lagi pada tahun hadapan.

Impact Factor Journal Roadshow UiTM Pahang

Pada 22 Disember 2010 saya bersama PM Dr Darussalam, Ketua Penerbitan RMI dan Prof Dr Ahmad Kamal Hayati, mentor impact factor journal-science and technology ke UiTM Pahang bagi bengkel impact factor journal. Seramai lebih 80 peserta hadir dan terima kasih kepada Timbalan Pengarah PJI dan Koordinator Penyelidikan yang menguruskan bengkel ini. InsyaAllah ada rezeki, kita berjumpa lagi tahun hadapan.

Saturday, December 18, 2010

Impact Factor Journal Roadshow

InsyaAllah pada 22-24 Disember 2010, saya akan ke UiTM Pahang (22hb), UiTM Kelantan (23hb) dan UiTM Perak (24hb) bagi menjayakan program "Publication in impact factor journal" anjuran Research Management Institute (RMI). Ceramah saya lebih pada bagaimana untuk menulis artikel dalam jurnal "impact factor" dan diterima untuk penerbitan. Program ini akan dilanjutkan ke seluruh kampus UiTM dalam tahun hadapan. InsyaAllah kita jumpa di sana...

Tuesday, December 14, 2010

Innovation Talk at Faculty of Electrical Engineering, UiTM

AlhamduLillah, pada 13 Disember 2010, saya telah dijemput oleh Prof. Madya Dr Ismail Musirin, Timbalan Dekan, Fakulti Kejuruteraan Elektrik, UiTM bagi menyampaikan ceramah inovasi. Seramai lebih 20 orang pensyarah turut serta dalam ceramah yang bermula pada pukul 2.15-5.15 petang. Di sini saya ingin mengucapkan ribuan terima kasih kepada Fakulti Kejuruteraan Elektrik kerana menjemput saya bagi menjayakan ceramah ini.

Thursday, December 2, 2010

Nurturing Academic staff to Publish in High Impact Journals

Kursus penulisan artikel dalam jurnal berimpak tinggi telah di langsungkan pada 2-3 Disember 2010 di Kampus Puancak Alam. Lebih 20 orang pensyarah dari Fakulti Pengurusan Pejabat dan Teknologi telah menyertai kursus selama 2 hari ini. Terima kasih kepada dekan fakulti dan AJK kursus kerana banyak memberi kerjasama dalam menjayakan kursus ini.