M. Darwish (1st son)

M. Darwish (1st son)



Director, Community of Research (CoRe), Management Science (MS), Office of Community of Research (CoRe), Bangunan Wawasan, Universiti Teknologi MARA (UiTM)
40450 Shah Alam, Selangor, MALAYSIA
E-mail: zaidiuitm2000@yahoo.com
H/P: 6012-686 0035



Professor Dr Norzaidi bin Haji Mohd Daud, PhD

H/P: 6 012-6860035 EMAIL: zaidiuitm2000@yahoo.com


Director, Community of Research (CoRe), Management Science (MS), UiTM

Chair, Publication, Arshad Ayub Graduate Business School (AAGBS), UiTM

Chair, Top Business School, Arshad Ayub Graduate Business School (AAGBS), UiTM


Visiting Professor at King Saud University, Saudi Arabia

Head, IT Support, Research Management Institute (RMI), UiTM

Head, Publication and Corporate Communication, Malaysia Institute of Transport (MiTRANS)-HiCoE

Head of Integrated Information and Publication Centre, Institute of Business Excellence (IBE)


Recently, he has published 7 books and over 100 articles in ISI WOS/WOK, SCOPUS, ERA journal outlets as well as conference proceedings.


2 International Best Paper Awards (Germany and Czech Republic),

More than 70 innovation awards (Geneve, Brussels, Pittsburg, Seoul, ITEX, MTE, IPTA Expo, PECIPTA, i-INVEX, IID, BIID etc.)

UiTM Best Speaker Award 2013

UiTM Leading Researcher by Example Award 2007

Potential to Commercialise Award 2005

UiTM Outstanding Club & Society Advisor Award 2002

Listed in Malaysia Who's Who 2013/2014

Listed in AcademicKeys Who's Who 2013


Chief Jury-Konvensyen Inovasi dan Kreativiti (KIK), Prime Minister Department/Jabatan Perdana Menteri (JPM)

Chief Jury, Innovation Award (AIJPM), Prime Minister Department/Jabatan Perdana Menteri (JPM)

Chief Jury-Invention and Innovation Competition, Ministry of Home Affairs/Kementerian Dalam Negeri (KDN)

Jury, Konvensyen Inovatif dan Kreatif (KIK), Ministry of Education

Chief Jury, International Syariah Compliance Idea, Invention, Innovation and Design Expo 2014

Chief Jury, Business, Invention, Innovation and Design (IID)

Chief Jury, National MyccSkills, College Community, Kementerian Pendidikan Tinggi, 2016

Jury, Inclusive Invention and Innovation Challenge 2015, Ministry of Science, Technology and Innovation (MOSTI)

Jury, KIK, Felda 2015

Jury, Majlis Amanah Rakyat (MARA), Invention and Innovation Challenge 2015

Expert Jury, MARA TEx-Yayaysan Inovasi Malaysia 2016

Expert Jury, Cabaran Inovasi Johor, 2016

Innovation Honorary Speaker, Ministry of Human Resource/Kementerian Sumber Manusia.


Founder and Editor in Chief, International Journal of Applied Business Research (IJABR)

Founder and Editor in Chief of the Business and Management Quarterly Review (BMQR)

Founder and Editor in Chief, International Journal of Undergraduates Studies (IJUS)

Founder and former Editor in Chief, Journal of Transport and Logistics

Former Executive Editor, Journal of Business and Financial Affairs

Advisory Board, E-Malaysia Nuclear Agency Journal

Editorial board/review board (1) World Applied Sciences Journal (2) African Journal of Business Management (3) ASLIB Proceedings: New Information Perspective (4) Learning and Individual Differences (5) Journal of Sustainability Science and Management (6) World Review of Inter-modal Transportation Research (7) International Journal of Productivity and Performance Management (8) Journal of Computer Information Systems (9) International Journal of Distance Education Technologies (10) Journal of Managerial Issues (11) Jurnal Teknologi (12) Information Technology Journal (13) TEM Journal (14) International Journal of Public Administration (15) Journal of International Business and Entrepreneurship (16) Journal of Quality Measurement and Analysis (17) Jurnal Academia (18) International Journal of Library and Information Science (19) Journal of Media and Communication Studies (20) International Journal of Modelling Operations Management (21) International Journal of Psychology and Counselling (22) Journal of Economics and International Finance (23) International Journal of Vocational and Technical Education (24) International Research of Management and Business Studies (25) International Research Journal (26) Journal of Finance, Accounting and Management (27) International Journal of Business Systems Research (28) Asian Academy of Management Journal (29) International Academy of Business and Economics (30) Scientific Journals International (31) Journal of Software (32) Interdisciplinary Journal of Information, Knowledge and Management (33) International Journal of Doctorial Studies (34) Journal of Information, Information Technology and Organizations (35) International Journal of Scientific Research in Education (36) International Journal of Information, Communication and Ethics in Society (37) COMPASS (39) Jurnal Gading (40) Journal of Administrative Science (41) Global Business and Management Research: An International Journal (42) Journal of Global Business Administration (43) Industrial Management and Data Systems (44) Information Technology and People (45) KII Transaction on Internet and Information Systems.


His books and articles are subscribed by Harvard University, University of Cambridge, Yale University, USA; Cornell University, USA, University of California, Berkeley, USA; University of Massachusetts, , USA, Vanderbilt University, USA, McGill University, Canada, National University of Singapore, Ministry of Education Malaysia Library, National Library Board of Singapore, Library and Archives Canada, National Library of Malaysia, National Library of Australia, Ohio University, USA, International Islamic University, Universiti Kebangsaan Malaysia, Universiti Malaya, Universiti Darul Iman, Universiti Putra Malaysia, Monash University Malaysia, Universiti Malaysia Sabah, Universiti Teknologi MARA, Universiti Sains Malaysia and Selangor International Islamic University College.


Harvard University, MA, (2010 and 2013), USA as well as Cambridge Conference on Business & Economics (2012) at Cambridge University, UK and 50 others conferences


Primary Interests: Management and Business, Strategic Management, Halal Studies, Information Technology, Banking Operations, Research Methodology and Transportation (Maritime)


Structural equation modelling (SEM) using AMOS, publishing article in ISI/SCOPUS listed journals, SPSS and research methodology (postgraduate level), and innovation


Queensland University of Technology (QUT) (Australia), (Doctor in Information Technology)

Annamalai University (India), (PhD Management)

Universiti Malaya (UM), (PhD Management)

Universiti Kebangsaan Malaysia (UKM), (PhD Mathematics)

Universiti Utara Malaysia (UUM), (PhD Accountancy; Doctor of Business Administration)

Universiti Teknikal Malaysia Melaka (UTeM), (PhD Management and Entrepreneurship)

Universiti Putra Malaysia (UPM), (Phd Management)

SEGI University (PhD Management and Doctor of Business Administration)


Prime Minister Department/Jabatan Perdana Menteri

Ministry of Human Resource/Kementerian Sumber Manusia

Ministry of Education/Kementerian Pelajaran

Malaysia Nuclear Agency/Agensi Nuklear Malaysia

King Saud University, Saudi Arabia

Universiti Sains Malaysia (USM)

Universiti Utara Malaysia (UUM)

Universiti Teknikal Malaysia Melaka (UTEM)

Universiti Tunku Abdul Rahman (UTAR)

Universiti Selangor (UNISEL)

Universiti Teknologi MARA (UiTM)

Universiti Pendidikan Sultan Idris (UPSI)

Universiti Malaysia Pahang (UMP)

Universiti Sultan Azlan Shah (USAS)

Majlis Amanah Rakyat (MARA)

International Shariah Research Academy for Islamic Finance (ISRA)

Kolej Poly-Tech MARA

Institut Pendidikan Guru Kampus Darulaman, Kedah

Institut Pendidikan Guru Kampus Perempuan Melayu, Melaka

Department of Safety and Health (DOSH)

Nilai University

National Institute of Occupational Safety and Health (NIOSH)

Community College, Bandar Penawar

Publication by Category


+The impact of religious sensitivity on brand trust, equity and values fast food industry in Malaysia, Business Strategy Series
+Identifying the determinant attributes of Halal cosmetics product that influence its positioning strategy in Malaysian market, Australian Journal of Basic and Applied Sciences
+Examining critical success factors of consumers' attitude towards nutritional labelling of SMEs products in Malaysia, Australian Journal of Basic and Applied Sciences
+The influence of market orientation on the commitment-trust model and relational norms: empirical evidence at higher institution in Malaysia, African Journal of Business Management
+Application of important-performance analysis (IPA) to formulate customer satisfaction strategies in the direct sales industry in Malaysia, Business Strategy Series
+Examining market accessibility of Malaysian's harumanis mango in Japan: Challenges and potentials, Business Strategy Series


+Determining critical success factors of oral cancer susceptibility prediction using fuzzy models in Malaysia's health sector, Sains Malaysiana
+Effectiveness of the extended mean-variance model using fuzzy approach for portfolio selection in Malaysian stock market, Business & Management Quarterly Review
+The use of artificial intelligence to identify people at risk of oral cancer, International Journal of Scientific Research in Education
+Portfolio diversification: the role of information technologies in future investment decision making, International Journal of Electronic Finance
+The effect of addition and deletion of shariah-compliant securities in Bursa Malaysia, Advances in Business and Management

Management information systems/transportation studies

+Determining critical success factors of mobile commerce usage in higher learning institution in Malaysia, Australian Journal of Basic and Applied Sciences
+Revisiting information system models in the context of technology usage and technology resistance, Australian Journal of Basic and Applied Sciences
+Customer's perception towards information security in internet banking system in Malaysia, Australian Journal of Basic and Applied Sciences
+Determining critical success factors of mobile banking adoption in Malaysia, Australian Journal of Basic and Applied Sciences
+Evaluating the post-intranet usage: empirical study in Malaysian port industry, Australian Journal of Basic and Applied Sciences
+The indirect effects of intranet functionalities on middle manager's performance, Kybernetes
+Investigating the relationships of users' behavior and internal security threat towards the implementation of total health system (THIS) in Malaysian medical institutions, Australian Journal of Basic and Applied Sciences
+Examining the impact of intranet usage on managerial performance at Malaysia port industry, International Journal of Advanced Computer Science
+Evaluating the intranet acceptance with the extended task-technology fit model: empircal evidence in Malaysian maritime industry, International Journal of Arts and Sciences
+The impact of intranet on managers and their work: an empirical study in the Malaysian port industry, Journal of International Business and Entrepreneurship
+Towards a holistic model in investigating the effects of intranet usage on managerial performance: a study on Malaysian port industry, Maritime Policy and Management
+Evaluating technology resistance and technology satisfaction on students' performance, Campus-Wide Information Systems
+ Factor determining organizational commitment on security controls in accounting-based information systems, International Journal of Services and Standards
+Intranet usage, user satisfaction and managerial performance: a cause and effect investigation, International Journal of Business and Systems Research
+E-commerce usage and business performance in the Malaysian tourism sector, Information Management and Computer Security
+A study of intranet usage and resistance in Malaysia's port industry, Journal of Computer Information Systems
+Perceived resistance, user resistance and manager's performance, Aslib Proc.
+ Intranet usage and managers' performance in the port industry, Industrial Management & Data Systems


+The relationship between student's absorptive capacity and motivation on knowledge transfer in Malaysian Community Colleges, Australian Journal of Basic and Applied Sciences
+Modelling education tourism using gravity model in Malaysian public higher education institutions, Australian Journal of Basic and Applied Sciences
+Determining mediating effect of information satisfaction on international student's college choice: empirical evidence in Malaysia's university, International Journal of Scientific Research in Education
+Stress and academic performance: empirical evidence from university students, Academy of Educational Leadership Journal
+Determining world class university from the evaluation of service quality and students satisfaction level: an empirical study in Malaysia, International Journal of Scientific Research in Education
+The impact of perceived stress and stress factors on academic performance of pre-science students: empirical evidence from the Malaysian university, International Journal of Scientific Research in Education
+Strategic alignment of strategies information system planning (SISP) success: an exploratory study in public universities in Malaysia, International Journal of Scientific Research in Education
+Pengurusan harta wakaf dan potensinya ke arah kemajuan pendidikan Islam di Malaysia, Jurnal Pengurusan Jawhar
+ The effect of student's background and attitudes on computer skills in Malaysia, International Journal of Management in Education
+Perception of distance learning (EPJJ) students toward the service quality offered by the continuing education programme: a case study at higher education institution in Malaysia, Distance Education


+Investigating the behavior of the mark-up of price over marginal cost under different business cycle situation: empirical study in Malaysia manufacturing industry, Australian Journal of Basic and Applied Sciences
+Total Factor productivity growth in the small size Malaysian manufacturing industry: prinal and dual approaches, Australian Journal of Basic and Applied Sciences
+The impact of international trade on price mark-up in Malaysian manufacturing industries, Australian Journal of Basic and Applied Sciences


+Realism with the triangulation techniques: the effective methods for social science research, International Journal of Scientific Research in Education

Human Resource Management/Management/Insurance/Business

+The relationship between human resource management and knowledge-based economy in Malaysian multimedia super corridor (MSC) status companies, Australian Journal of Basic and Applied Sciences
+The moderating effect of neuroticism on the relationship between emotional intelligence and job performance, Australian Journal of Basic and Applied Sciences
+Adverse selection and its consequences on medical and health insurance and takaful in Malaysia, Humanomics
+The globalization of film business and its effect on the Malaysian film industry, Business Strategy Series
+Expectations and perceptions of tourists on the service quality in Malaysian tourism industry, Global Business and Management Research
+The effect of human resource practices in building learning organizations: evidence from Malaysian manufacturing firms, International Journal of Innovation and Learning
+The evaluation of customer satisfaction on delivery by post offices in Malaysia: a service quality and service features perspective, Advances in Business and Management
+Service quality in two and three star hotels: empirical evidence in the Malaysian hotel industry, Advances in Business and Management
+Determining critical success factors of job satisfaction among government servants: empirical evidence in Malaysia, Advances in Business and Management

Friday, May 28, 2010

Editorial Review Board, World Review of Intermodal Transportation Research

Hari ini saya menerima e-mail dari Prof. Dawna Rhodes, Editor in Chief, World Review of Intermodal Transportation Research, sebuah journal SCOPUS terbitan Inderscience menyatakan bahawa saya dilantik sebagai editorial review board. AlhamduLillah, kerana perlantikan ini merupakan penghormatan kepada UiTM dan Malaysia. InsyaAllah saya akan melakukan yang terbaik bagi memikul amanah yang diberikan.

Wednesday, May 26, 2010

Good article!

AlhamduLillah, hari ini saya menerima e-mail dari Prof. Martin White, consultan Inchcape Shipping and profesor pelawat di University of Sheffield, UK. Beliau ada membaca artikel saya,"Towards a holistic model in investigating the effects of Intranet usage aon managerial performance: a study on Malaysian port industry" dalam Maritime Policy and Management, 2009, 36(3), pp.269-289 dan memberikan komen yang baik terhadap artikel ini. Butiran lanjut adalah seperti berikut;

Dear Professor Dr Norzaidi

May I first apologise if I have not addressed you correctly.

I have read with interest the paper that you and your colleagues wrote on the use of intranets in Malaysian ports. This is a paper of the highest quality and relevance and I have just noted it in my blog http://www.intranetfocus.com/blog/entry.php?entry=91. I have been an intranet consultant for many years, and in addition am a Visiting Professor at the Department of Information Studies at the University of Sheffield.

Komen terperinci beliau adalah seperti berikut; (diambil dari Intranet Focus: http://www.intranetfocus.com/blog/entry.php?entry=91)

Identifying intranet benefits - a case study from Malaysia

In the fifteen years I have been tracking intranet adoption there have been very little rigorous academic-style research into the perceived benefits of intranets. Around 2001 and 2002 Jan Karlsbjerg and Jan Damsgaard, both at Aalborg University, Denmark, wrote a number of papers on intranets, and in 2004 Dr. Hazel Hall (Edinburgh Napier University) completed a PhD thesis on intranets in knowledge sharing. There have also been a few intranet-related papers in the International Journal of Information Management but given the potential impact of intranets on providing business-critical information this lack of research studies is surprising.

Recently I came across a paper on the use of intranets in Malaysian ports that was published in Martime Policy and Management, 2009, 36(3) pp269-289, not a journal that you would immediately associate with intranet benefit research. The paper is entitled Towards a Holistic Model In Investigating the Effects of Intranet Usage on Managerial Performance; A Study on Malaysian Port Industry, and the authors are Mohd Daud Norzaidi, Siong Choy Chong, Raman Murali and Mohamed Intan Salwani. The paper is not on open access, and there is a charge of �16 to download it from the journal web site but it is well worth the expenditure.

The authors used a sample base of around 150 managers to try to establish what the reasons for intranet user acceptance might be, using some classic user acceptance models. The paper is exceptionally well written, and is one of a series of papers that these authors have published. Their main conclusions (as set out in the paper) are that the top management of the port industry must continue to commit to intranet implementation as its use has been proven to significantly affect job performance among the managers in general irregardless of their backgrounds. To increase its usage among the employees, the management ought to have a clear vision of intranet implementation. Middle managers must be allowed to provide feedback, possibly together with the input from their subordinates. Such moves are imperative as employee involvement promotes the feelings of commitment and therefore increase the perceived usefulness and usage of the systems. The HR department also plays an important role here to continuously enforce the benefits of such technological implementation through offering news, updates and trainings to gain user participation. In addition, communication and training is warranted so that every employee shares the same awareness on the perceived usefulness of the system and its ability to enhance job performance. Employees must be able to see how the entire system works and how it contributes to their work performance. One way is by providing training to employees and for the port organizations to provide technical assistance to users at times of need. The internal IT team must be proficient enough to address all problems of the users, including the development of user-friendly manuals.

The authors go on to note that since tasks and technology continue to evolve over time, improvements on the
technology characteristics is necessary in order to increase perceived usefulness and usage of the systems, particularly when managers are face with ill-defined tasks. Users� feedback must be continually sought for and acted upon promptly. Besides, it is rewarding to carry out a continuous evaluation on how effective employees are in utilizing the system in their daily work. In an environment when there is a fit between task and technology characteristics, together with the presence of the recommendations provided, this will subsequently increase the perceived usefulness, usage and performance.

Now none of this will come as a surprise to intranet managers but usually we have to base our opinions on anecdotal evidence and the invaluable results of the Global Intranet Trends Survey. Here is some carefully executed research and thoughtful analysis that supports our anecdotal evidence. The paper includes a copy of the questionnaire and a bibliography of 84 references. Well worth the download fee.

Martin White

Terima kasih Prof Martin White, dan saya sentiasa bersedia untuk berkongsi dan bertukar maklumat.

Monday, May 24, 2010

Prof. Dr Brian Peacock PhD. PE, CPE di ITEX 2010

Prof. Dr Brian Peacock merupakan pakar human factors engineering pernah mengunjungi booth saya sewaktu di ITEX 2010 yang lepas. Beliau amat tertarik dengan kajian saya iaitu bidang human-technology intereaction di mana bagi beliau bidang ini jarang-jarang sekali diambil perhatian. Saya amat bersetuju dengan pandangan Dr Brian, kerana kajian ini amat rancak dalam industri tertentu sahaja. Banyak juga kami berbual dan berbincang mengenai human-technology interaction. Sebelum ini Dr Brian pernah berkhidmat di National Biomedical Research Institute/National Aeronautics and Space Administration (NASA) USA dan di beberapa buah universiti di Hong Kong, UK, USA selain di General Motors Corp. Terima kasih Dr Brian kerana sudi mengunjungi booth saya dan bertukat pendapat. Jika tidak ada aral melintang, Dr Brian akan bersama saya sebagai editorial review board bagi Business & Management Quarterly Review (BMQR).

Saturday, May 22, 2010

My advice to PhD/MSc candidates

Pada minggu lepas saya menganjurkan mini kolokium pelajar PhD dan MSc dibawah seliaan saya. AlhamduLillah semuanya berjalan dengan lancar dan semua pelajar menunjukkan komitment yang tinggi dan serius untuk menamatkan pengajian mereka.

Saya mengesyorkan kepada mereka bahawa selain menyiapkan kajian dan menulis tesis, ada beberapa perkara yanng perlu mereka ambil tahu dengan tindakan yang bersungguh-sungguh. Oleh kerana PhD dan MSc ialah perkara serious, maka pelajar PhD dan MSc pada saya perlu membentangkan sebahagian hasil/hasil mereka di konferen antarabangsa/kebangsaan kerana dengan itu mereka akan dapat 'feedback' dari peserta lain. Di konferen ini pelajar dapat bertemu dengan rakan-rakan dalam bidang yang sama atau 'similiar'. Penukaran dan perkongsian ilmu dijangkakan akan berlaku disamping menambahkan 'networking'. Kalau bernasib baik, pelajar akan berjumpa dengan bakal 'external examiner'. Lebih bernasib baik lagi bila mana kertas kajian mendapat best paper dan diterbitkan dalam jurnal. Selain itu, kertas kajian yang dibentang akan diterbitkan dalam bentuk prosiding. Saya syaratkan pelajar saya membentangkan kertas kajian PhD/Msc mereka sekurang-kurangnya 2 kali setahun dan keutamaan diberikan pada konferen yang berdaftar dengan ISI dan SCOPUS.

Selain konferen, saya juga mengesyorkan pelajar bertanding dalam pertandingan rekacipta, diperingkat UiTM dan fakulti. InsyaAllah di sana pelajar akan mendapat komen-komen yang bernas daripada pihak akademik dan industri.

Jika konferen sudah, dan pertandingan rekacipta pun sudah, perkara pokok lain ialah penulisan (paling penting). Pelajar PhD dan MSc perlu menerbitkan artikel mereka sekurang-kurangnya dalam jurnal antarabangsa. Paling bagus dalam Web of Science (ISI) dan SCOPUS. KPI saya: terbitkan 2 artikel dalam setahun.

InsyaAllah dengan aktiviti yang disebutkan di atas, pelajar PhD dan MSc akan mempunyai 'confident' yang tinggi di mana ianya dapat membantu mereka sewaktu 'viva-voce examination'. Kalau semua 'weapon' dah ada, maka viva-voce examination akan bertambah mudah. Tak perlu risau sangat. InsyaAllah, lepas tamat pengajian nanti, pelajar dah boleh mohon untuk kenaikkan pangkat sebab semuanya sudah tersedia.

Ingatlah usaha tangga kejayaan, dan setiap usaha perlu dilakukan dengan bijaksana serta ada strategi. Banyakkan doa dan bertawakkal kepada-Nya. Kepada pelajar PhD dan MSc, saya doakan semuanya berjaya menamatkan pengajian dengan cemerlang.

Wednesday, May 5, 2010

Calon Anugerah Akademik DiRaja UiTM dan Anugerah Akademik Negara

Semalam saya menerima e-mail daripada Puan Haliza Mahayuddin, Ketua Timbalan Pendaftar (HEA), UiTM menyatakan bahawa saya terpilih sebagai calon Anugerah Akademik DiRaja UiTM. AlhamduLillah, dan terima kasih kerana memberi kepercayaan kepada saya sebagai calon. Terdapat 5 jenis pencalonan iaitu;

1. Anugerah Penerbitan Makalah Jurnal
2. Anugerah Penerbitan Buku
3. Anugerah Inovasi dan Pengkomersilan Produk
4. Anugerah Seni dan Kreativiti
5. Anugerah Pengajaran

Kalau ada rezeki timbul...wallahua'lam