M. Darwish (1st son)

M. Darwish (1st son)



Director, Community of Research (CoRe), Management Science (MS), Office of Community of Research (CoRe), Bangunan Wawasan, Universiti Teknologi MARA (UiTM)
40450 Shah Alam, Selangor, MALAYSIA
E-mail: zaidiuitm2000@yahoo.com
H/P: 6012-686 0035



Associate Professor Dr Norzaidi bin Haji Mohd Daud, PhD

H/P: 6 012-6860035 EMAIL: zaidiuitm2000@yahoo.com


Director, Community of Research (CoRe), Management Science (MS), UiTM

Chair, Publication, Arshad Ayub Graduate Business School (AAGBS), UiTM

Chair, Top Business School, Arshad Ayub Graduate Business School (AAGBS), UiTM


Visiting Professor at King Saud University, Saudi Arabia

Head, IT Support, Research Management Institute (RMI), UiTM

Head, Publication and Corporate Communication, Malaysia Institute of Transport (MiTRANS)-HiCoE

Head of Integrated Information and Publication Centre, Institute of Business Excellence (IBE)


Recently, he has published 7 books and over 100 articles in ISI WOS/WOK, SCOPUS, ERA journal outlets as well as conference proceedings.


2 International Best Paper Awards (Germany and Czech Republic),

More than 70 innovation awards (Geneve, Brussels, Pittsburg, Seoul, ITEX, MTE, IPTA Expo, PECIPTA, i-INVEX, IID, BIID etc.)

UiTM Best Speaker Award 2013

UiTM Leading Researcher by Example Award 2007

Potential to Commercialise Award 2005

UiTM Outstanding Club & Society Advisor Award 2002

Listed in Malaysia Who's Who 2013/2014

Listed in AcademicKeys Who's Who 2013


Chief Jury-Konvensyen Inovasi dan Kreativiti (KIK), Prime Minister Department/Jabatan Perdana Menteri (JPM)

Chief Jury, Innovation Award (AIJPM), Prime Minister Department/Jabatan Perdana Menteri (JPM)

Chief Jury-Ministry of Home Affairs/Kementerian Dalam Negeri (KDN)

Chief Jury, International Syariah Compliance Idea, Invention, Innovation and Design Expo 2014

Chief Jury, Business, Invention, Innovation and Design (IID)

Chief Jury, National MyccSkills, College Community, Kementerian Pendidikan Tinggi, 2016

Jury, Inclusive Invention and Innovation Challenge 2015, Ministry of Science, Technology and Innovation (MOSTI)

Jury, KIK, Felda 2015

Jury, Majlis Amanah Rakyat (MARA), Invention and Innovation Challenge 2015

Expert Jury, MARA TEx-Yayaysan Inovasi Malaysia 2016

Expert Jury, Cabaran Inovasi Johor, 2016

Innovation Honorary Speaker, Ministry of Human Resource/Kementerian Sumber Manusia.


Founder and Editor in Chief, International Journal of Applied Business Research (IJABR)

Founder and Editor in Chief of the Business and Management Quarterly Review (BMQR)

Founder and Editor in Chief, International Journal of Undergraduates Studies (IJUS)

Founder and former Editor in Chief, Journal of Transport and Logistics

Former Executive Editor, Journal of Business and Financial Affairs

Advisory Board, E-Malaysia Nuclear Agency Journal

Editorial board/review board (1) World Applied Sciences Journal (2) African Journal of Business Management (3) ASLIB Proceedings: New Information Perspective (4) Learning and Individual Differences (5) Journal of Sustainability Science and Management (6) World Review of Inter-modal Transportation Research (7) International Journal of Productivity and Performance Management (8) Journal of Computer Information Systems (9) International Journal of Distance Education Technologies (10) Journal of Managerial Issues (11) Jurnal Teknologi (12) Information Technology Journal (13) TEM Journal (14) International Journal of Public Administration (15) Journal of International Business and Entrepreneurship (16) Journal of Quality Measurement and Analysis (17) Jurnal Academia (18) International Journal of Library and Information Science (19) Journal of Media and Communication Studies (20) International Journal of Modelling Operations Management (21) International Journal of Psychology and Counselling (22) Journal of Economics and International Finance (23) International Journal of Vocational and Technical Education (24) International Research of Management and Business Studies (25) International Research Journal (26) Journal of Finance, Accounting and Management (27) International Journal of Business Systems Research (28) Asian Academy of Management Journal (29) International Academy of Business and Economics (30) Scientific Journals International (31) Journal of Software (32) Interdisciplinary Journal of Information, Knowledge and Management (33) International Journal of Doctorial Studies (34) Journal of Information, Information Technology and Organizations (35) International Journal of Scientific Research in Education (36) International Journal of Information, Communication and Ethics in Society (37) COMPASS (39) Jurnal Gading (40) Journal of Administrative Science (41) Global Business and Management Research: An International Journal (42) Journal of Global Business Administration (43) Industrial Management and Data Systems (44) Information Technology and People (45) KII Transaction on Internet and Information Systems.


His books and articles are subscribed by Harvard University, University of Cambridge, Yale University, USA; Cornell University, USA, University of California, Berkeley, USA; University of Massachusetts, , USA, Vanderbilt University, USA, McGill University, Canada, National University of Singapore, Ministry of Education Malaysia Library, National Library Board of Singapore, Library and Archives Canada, National Library of Malaysia, National Library of Australia, Ohio University, USA, International Islamic University, Universiti Kebangsaan Malaysia, Universiti Malaya, Universiti Darul Iman, Universiti Putra Malaysia, Monash University Malaysia, Universiti Malaysia Sabah, Universiti Teknologi MARA, Universiti Sains Malaysia and Selangor International Islamic University College.


Harvard University, MA, (2010 and 2013), USA as well as Cambridge Conference on Business & Economics (2012) at Cambridge University, UK and 50 others conferences


Primary Interests: Management and Business, Strategic Management, Halal Studies, Information Technology, Banking Operations, Research Methodology and Transportation (Maritime)


Structural equation modelling (SEM) using AMOS, publishing article in ISI/SCOPUS listed journals, SPSS and research methodology (postgraduate level), and innovation


Queensland University of Technology (QUT) (Australia), (Doctor in Information Technology)

Annamalai University (India), (PhD Management)

Universiti Malaya (UM), (PhD Management)

Universiti Kebangsaan Malaysia (UKM), (PhD Mathematics)

Universiti Utara Malaysia (UUM), (PhD Accountancy; Doctor of Business Administration)

Universiti Teknikal Malaysia Melaka (UTeM), (PhD Management and Entrepreneurship)

Universiti Putra Malaysia (UPM), (Phd Management)


Prime Minister Department/Jabatan Perdana Menteri

Ministry of Human Resource/Kementerian Sumber Manusia

Ministry of Education/Kementerian Pelajaran

Malaysia Nuclear Agency/Agensi Nuklear Malaysia

King Saud University, Saudi Arabia

Universiti Sains Malaysia (USM)

Universiti Utara Malaysia (UUM)

Universiti Teknikal Malaysia Melaka (UTEM)

Universiti Tunku Abdul Rahman (UTAR)

Universiti Selangor (UNISEL)

Universiti Teknologi MARA (UiTM)

Universiti Pendidikan Sultan Idris (UPSI)

Universiti Malaysia Pahang (UMP)

Majlis Amanah Rakyat (MARA)

International Shariah Research Academy for Islamic Finance (ISRA)

Kolej Poly-Tech MARA

Institut Pendidikan Guru Kampus Darulaman, Kedah

Institut Pendidikan Guru Kampus Perempuan Melayu, Melaka

Department of Safety and Health (DOSH)

Nilai University

National Institute of Occupational Safety and Health (NIOSH)

Community College, Bandar Penawar

Publication by Category


+The impact of religious sensitivity on brand trust, equity and values fast food industry in Malaysia, Business Strategy Series
+Identifying the determinant attributes of Halal cosmetics product that influence its positioning strategy in Malaysian market, Australian Journal of Basic and Applied Sciences
+Examining critical success factors of consumers' attitude towards nutritional labelling of SMEs products in Malaysia, Australian Journal of Basic and Applied Sciences
+The influence of market orientation on the commitment-trust model and relational norms: empirical evidence at higher institution in Malaysia, African Journal of Business Management
+Application of important-performance analysis (IPA) to formulate customer satisfaction strategies in the direct sales industry in Malaysia, Business Strategy Series
+Examining market accessibility of Malaysian's harumanis mango in Japan: Challenges and potentials, Business Strategy Series


+Determining critical success factors of oral cancer susceptibility prediction using fuzzy models in Malaysia's health sector, Sains Malaysiana
+Effectiveness of the extended mean-variance model using fuzzy approach for portfolio selection in Malaysian stock market, Business & Management Quarterly Review
+The use of artificial intelligence to identify people at risk of oral cancer, International Journal of Scientific Research in Education
+Portfolio diversification: the role of information technologies in future investment decision making, International Journal of Electronic Finance
+The effect of addition and deletion of shariah-compliant securities in Bursa Malaysia, Advances in Business and Management

Management information systems/transportation studies

+Determining critical success factors of mobile commerce usage in higher learning institution in Malaysia, Australian Journal of Basic and Applied Sciences
+Revisiting information system models in the context of technology usage and technology resistance, Australian Journal of Basic and Applied Sciences
+Customer's perception towards information security in internet banking system in Malaysia, Australian Journal of Basic and Applied Sciences
+Determining critical success factors of mobile banking adoption in Malaysia, Australian Journal of Basic and Applied Sciences
+Evaluating the post-intranet usage: empirical study in Malaysian port industry, Australian Journal of Basic and Applied Sciences
+The indirect effects of intranet functionalities on middle manager's performance, Kybernetes
+Investigating the relationships of users' behavior and internal security threat towards the implementation of total health system (THIS) in Malaysian medical institutions, Australian Journal of Basic and Applied Sciences
+Examining the impact of intranet usage on managerial performance at Malaysia port industry, International Journal of Advanced Computer Science
+Evaluating the intranet acceptance with the extended task-technology fit model: empircal evidence in Malaysian maritime industry, International Journal of Arts and Sciences
+The impact of intranet on managers and their work: an empirical study in the Malaysian port industry, Journal of International Business and Entrepreneurship
+Towards a holistic model in investigating the effects of intranet usage on managerial performance: a study on Malaysian port industry, Maritime Policy and Management
+Evaluating technology resistance and technology satisfaction on students' performance, Campus-Wide Information Systems
+ Factor determining organizational commitment on security controls in accounting-based information systems, International Journal of Services and Standards
+Intranet usage, user satisfaction and managerial performance: a cause and effect investigation, International Journal of Business and Systems Research
+E-commerce usage and business performance in the Malaysian tourism sector, Information Management and Computer Security
+A study of intranet usage and resistance in Malaysia's port industry, Journal of Computer Information Systems
+Perceived resistance, user resistance and manager's performance, Aslib Proc.
+ Intranet usage and managers' performance in the port industry, Industrial Management & Data Systems


+The relationship between student's absorptive capacity and motivation on knowledge transfer in Malaysian Community Colleges, Australian Journal of Basic and Applied Sciences
+Modelling education tourism using gravity model in Malaysian public higher education institutions, Australian Journal of Basic and Applied Sciences
+Determining mediating effect of information satisfaction on international student's college choice: empirical evidence in Malaysia's university, International Journal of Scientific Research in Education
+Stress and academic performance: empirical evidence from university students, Academy of Educational Leadership Journal
+Determining world class university from the evaluation of service quality and students satisfaction level: an empirical study in Malaysia, International Journal of Scientific Research in Education
+The impact of perceived stress and stress factors on academic performance of pre-science students: empirical evidence from the Malaysian university, International Journal of Scientific Research in Education
+Strategic alignment of strategies information system planning (SISP) success: an exploratory study in public universities in Malaysia, International Journal of Scientific Research in Education
+Pengurusan harta wakaf dan potensinya ke arah kemajuan pendidikan Islam di Malaysia, Jurnal Pengurusan Jawhar
+ The effect of student's background and attitudes on computer skills in Malaysia, International Journal of Management in Education
+Perception of distance learning (EPJJ) students toward the service quality offered by the continuing education programme: a case study at higher education institution in Malaysia, Distance Education


+Investigating the behavior of the mark-up of price over marginal cost under different business cycle situation: empirical study in Malaysia manufacturing industry, Australian Journal of Basic and Applied Sciences
+Total Factor productivity growth in the small size Malaysian manufacturing industry: prinal and dual approaches, Australian Journal of Basic and Applied Sciences
+The impact of international trade on price mark-up in Malaysian manufacturing industries, Australian Journal of Basic and Applied Sciences


+Realism with the triangulation techniques: the effective methods for social science research, International Journal of Scientific Research in Education

Human Resource Management/Management/Insurance/Business

+The relationship between human resource management and knowledge-based economy in Malaysian multimedia super corridor (MSC) status companies, Australian Journal of Basic and Applied Sciences
+The moderating effect of neuroticism on the relationship between emotional intelligence and job performance, Australian Journal of Basic and Applied Sciences
+Adverse selection and its consequences on medical and health insurance and takaful in Malaysia, Humanomics
+The globalization of film business and its effect on the Malaysian film industry, Business Strategy Series
+Expectations and perceptions of tourists on the service quality in Malaysian tourism industry, Global Business and Management Research
+The effect of human resource practices in building learning organizations: evidence from Malaysian manufacturing firms, International Journal of Innovation and Learning
+The evaluation of customer satisfaction on delivery by post offices in Malaysia: a service quality and service features perspective, Advances in Business and Management
+Service quality in two and three star hotels: empirical evidence in the Malaysian hotel industry, Advances in Business and Management
+Determining critical success factors of job satisfaction among government servants: empirical evidence in Malaysia, Advances in Business and Management

Wednesday, November 25, 2009

Publication: Research Article Course at UiTM Puncak Alam

Terima kasih kepada UPENA dengan kerjasama UPENA UiTM Johor kerana menjemput saya sebagai penceramah bagi kursus penerbitan artikel berimpak tinggi di UiTM Puncak Alam yang bermula pada 24-25 November 2009. AlhamduLillah, kursus ini kerana berjaya berjalan dengan sempurna dan menarik pensyarah UiTM Johor. Di kursus peserta diperkenalkan dengan jenis jurnal, cara menghantar artikel dan cara-cara menulis artikel dalam jurnal berimpak tinggi. Terima kasih sahabat PM Ustaz Ahmad Nawawi, PM Hamidah, Encik Zulkifli Mohamed, Puan Dalila, serta rakan-rakan lain yang tidak jemu-jemu bertanya soalan sehingga tamat kursus ini.

Sunday, November 22, 2009

Invention and Innovation Talk, EDC UUM

AlhamduLillah, hari ini saya selamat pulang ke Shah Alam, bagi menjayakan bengkel penulisan, inovasi di EDC UUM , Sintok anjuran UiTM Perlis. Terima kasih kerana menjemput saya dan AlhamduLillah, semuanya berjalan dengan lancar dan semoga para peserta dapat menambah bilangan pingat dan penerbitan bagi UiTM.

Thursday, November 19, 2009

Penilaian Tahap Kecekapan (PTK) 6, Universiti Teknologi MARA

InsyaAllah, saya akan menghadiri penilaian tahap kecekapan (PTK) 6 yang akan diadakan di kampus UiTM Puncak Alam bermula pada 6-10 Disember 2009. Dah lama juga tak ke PTK. Kalau tak silap PTK 4 yang saya hadiri dulu pada tahun 2005, dan sekarang saya ber'PTK kembali. Harapan saya semoga semuanya berjalan dengan lancar dan dirahmati oleh Allah SWT.

Wednesday, November 18, 2009

From thesis to research publication course, Kementerian Pelajaran Malaysia

AlhamduLillah, hari ini saya menerima jemputan dari Kementerian Pelajaran Malaysia (KPM), sebagai penceramah untuk kursus dari tesis ke penerbitan. InsyaAllah, kursus ini akan dijalankan pada 4 Disember 2009 di Hotel Mahkota Melaka. Dijangkakan seramai 70 moderator dari Institut Pendidikan Guru (IPG) akan bersama-sama menjayakan kursus yang bermula pada 3-5 Disember 2009. Terima kasih kepada Bahagian Pendidikan Guru, Kementerian Pelajaran Malaysia kerana menjemput saya, dan ini merupakan jemputan kali ke 2.

Tuesday, November 17, 2009

Article Writing Course, UPENA 24-25 November 2009

Hari ini saya terima panggilan dari University Publication Centre (UPENA) menjemput saya sebagai penceramah bagi bengkel penulisan artikel penyelidikan yang akan diadakan pada 24-25 November 2009 di Kampus UiTM Puncak Alam, Selangor. Terima kasih UPENA kerana memberi kepercayaan kepada saya bagi menjayakan kursus ini.

Article Writing Course, Intekma Resort, Kementerian Pelajaran Malaysia

AlhamduLillah, bengkel penulisan artikel penyelidikan yang diadakan pada 16-18 November 2009 telah tamat dengan jayanya. Bengkel ini diadakan adalah untuk memperkenal dan meningkatkan penulisan jurnal bagi pensyarah di Institut Perguruan Guru (IPG), Kementerian Pelajaran Malaysia. Seramai 22 orang pensyarah IPG di Unit Research & Development yang datang dari seluruh Malaysia hadir di bengkel ini, dan sebanyak 11 buah artikel berjaya disaring. Bagi pihak saya dan UiTM, saya memohon berbanyak terima kasih kepada Kementerian Pelajaran Malaysia kerana memberi peluang kepada saya berkongsi pengetahuan dan pengalaman dalam penerbitan artikel. Terima kasih kepada Dr Nashrudin, Dr Fatimah dan rakan-rakan yang saya kenali, dan diharapkan semoga kerjasama ini akan terus dipupuk dan ditingkat pada masa akan datang. Harapan saya, semoga pensyarah IPG dapat meningkat jumlah penerbitan artikel bagi tahun 2010. InsyaAllah.

Monday, November 16, 2009

ISI Journal vs. ISI Conference Proceedings-Zaidi's version

Artikel yang ditulis oleh Intan (http://intansalwani.blogspot.com/), menarik perhatian saya. Memang betul apa yang diperkatakan oleh Intan dan sememangnya kita tidak boleh menyamakan 'kedudukan' ISI jurnal dengan ISI conference proceedings kerana kelas mereka amat berbeza. Untuk menerbitkan ISI jurnal sememangnya "amat" sukar berbandingan ISI conference proceedings kerana ianya diterbitkan hasil dari pembentangan kertas kerja seminar dan sememangnya organiser akan 'membenarkan' banyak paper diterima bagi tujuan keuntungan. Oleh yang demikian, kebanyakkan penyelidik yang menghadiri seminar adalah lebih untuk "networking" dengan penyelidik seluruh dunia. Tidak ada salahnya menghadiri seminar kerana kita akan mendapat banyak idea baru dalam penyelidikan dan ramai rakan penyelidik. Bagi pelajar PhD, seminar merupakan medan yang sesuai bagi mereka mengenengahkan idea mereka. Di sana pelajar akan dapat banyak feedbacks terutamanya daripada mereka yang pakar dalam bidang berkenaan. Berbalik pada isu asal, penerbitan artikel dalam ISI jurnal memerlukan "breakthrough of new knowledge", dan bukan sekadar replications, dan idea 'biasa'. Setiap suggestions memerlukan justifications dan fakta yang lengkap. Oleh yang demikian, ada sesetengah universiti sanggup membayar insentif yang banyak kepada ahli universiti yang berjaya menerbitkan artikel dalam ISI jurnal. Secara keseluruhannya, ISI jurnal tidak sama dengan ISI conference proceedings dari segi kualiti, or contribution to new knowledge.

Saturday, November 14, 2009

Academic Full Fledged Researcher UiTM

Berita yang dinantikan ini telah diumumkan dalam minggu lepas. UiTM telah memperkenalkan skim pensyarah sebagai penyelidik sepenuh masa. Apa tu? Pensyarah yang terpilih merupakan golongan 10% dari setiap fakulti, hanya menjalankan penyelidikan tanpa diperlukan untuk mengajar. Walaubagaimanapun, bagi pensyarah yang terpilih sebagai penyelidik, mereka boleh membuat pilihan untuk mengajar, terutamanya kelas post-graduate. Bagi tujuan pemilihan, terdapat syarat khusus iaitu pensyarah dalam kategori DM45/DM51/DM52 diperlukan untuk menilai diri sendiri (self-evaluation) dengan menggunakan borang (dalam bentuk excel) research university (RU). Jika markah penilaian melebihi 50% maka, pensyarah berkenaan layak untuk dipertimbangkan sebagai penyelidik sepenuh masa. Tahun penilaian ialah 2007, 2008 dan 2009. Bagi pensyarah DM53/DM54 dan Profesor pula, mereka perlu memenuhi 60% markah keseluruhan dengan tahun kiraan yang sama seperti DM45/DM51/DM52. Bagi pensyarah yang baru kembali dari pengajian PhD, tahun penilaian hanya berdasarkan pada tahun terkini (e.g. 2009). Tarikh tutup permohonan ialah 20 November 2009, dan segala urusan permohonan diuruskan oleh Research Management Institute (RMI). Borang self-evaluation dan surat pemberitahuan telah disalurkan melalui Dekan Fakulti dan Pengarah Kampus masing-masing. Dari pengamatan saya, untuk layak memohon, pensyarah perlu aktif menerbitkan artikel dalam jurnal perdana/berimpak tinggi (SCOPUS/Thomson ISI), jurnal antarabangsa, artikel dalam prosiding (bertaraf ISI Thomson dan SCOPUS) dan mempunyai banyak geran penyelidikan (e.g. E-Science, FRGS, IRPA, Dana Kecemerlangan etc.). Apa lagi, hantar CV dan self-evaluation anda ke RMI...manalah tahu, anda akan menjadi golongan terpilih 10% fakulti...

Thursday, November 12, 2009

Invention and Innovation Talk at Hotel EDC, Universiti Utara Malaysia

AlhamduLillah, hari ini saya menerima pelawaan sebagai penceramah bagi slot, "from research paper to innovation, invention and design" di Hotel EDC Universiti Utara Malaysia, anjuran Universiti Teknologi MARA Cawangan Perlis. Ini merupakan kali kedua saya mendapat jemputan dari UiTM Perlis dan InsyaAllah program ini akan diadakan pada 22 November 2009. Terima kasih UiTM Perlis.

Sunday, November 8, 2009

Guest Speaker-Universiti Industri Selangor (UNISEL)

Minggu lepas, saya menerima panggilan daripada rakan di Universiti Industri Selangor (UNISEL), Batang Berjuntai, yang menjemput saya sebagai penceramah bagi metodologi kajian peringkat PhD. InsyaAllah, saya akan cuba membantu dan dijangkakan program ini akan diadakan pada 30 Disember 2009. Terima kasih kerana menjemput saya.

Guest Speaker-Nilai University College

AlhamduLillah, saya menerima jemputan sebagai penceramah di Nilai University College. Ceramah ini mengkhususkan penyediaan pensyarah dalam menerbitkan artikel dan monograf serta metodologi kajian PhD. InsyaAllah, kursus ini akan di adakan dalam bulan Disember 2009.

Post Graduate Student Journal Writing Workshop, Universiti Sains Malaysia

AlhamduLillah, saya selamat sampai dari Langkawi (anak saudara saya sebut sebagai "kengkawin") seleapas 3 hari berada di sana bagi menjayakan program penulisan atikel anjuran Universiti Sains Malaysia (USM), universiti APEX Malaysia. Terima kasih saya ucapkan kepada Y.Bhg. Dato' Ishak, Dekan Sekolah Pengurusan, Prof. Madya Dr Zamri, Timbalan Dekan, Puan Balkis, Penolong Pendaftar dan rakan-rakan USM lain kerana menjemput saya sebagi panel dan moderator bagi program ini. AlhamduLillah, di sini juga saya sempat bertemu dengan Prof. Fauziah Md Taib, Prof. Fauzias (UKM), Prof. Madya Dr Khulida Kirana Yahya (UUM), Prof. Madya Ramayah, Dr. Abdul Hadi, Dr. Noor Hazlina, yang bersama-sama di program ini. Diharapkan program ini dapat membantu pelajar PhD dan Master menerbitkan artikel mereka sekurang-kurangnya dalam jurnal antarabangsa.

Sunday, November 1, 2009

Articles Accepted for Publication

AlhamduLillah, saya menerima dua berita gembira dari Editor in Chief, International Journal of Scientific Research in Education (IJSRE), bahawa dua artikel saya diterima untuk penerbitan. Tahniah diucapkan kepada penulis bersama Encik Zainudin Zakaria (pensyarah UiTM Terengganu & PhD candidate), Arman Ahmad dan Encik Hisham Basir (pensyarah UiTM Johor & PhD candidate). Syukur...