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(source: http://www.intranetfocus.com/archives/1532)

By Martin White, Managing Director, Intranet Focus Ltd.
There has been very little published research on intranet evaluation. There were a number of papers in the early days of intranet adoption but not much since. In preparing for a new intranet evaluation project I thought I’d check on what had been published over the last five years to see if there were any novel approaches that I could adopt. I have listed below the best the papers that I have found.

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