M. Darwish (1st son)

M. Darwish (1st son)

CONTACT

ASSOCIATE PROFESSOR DR NORZAIDI BIN HAJI MOHD DAUD

Director, Community of Research (CoRe), Management Science (MS), Office of Community of Research (CoRe), Bangunan Wawasan, Universiti Teknologi MARA (UiTM)
40450 Shah Alam, Selangor, MALAYSIA
E-mail: zaidiuitm2000@yahoo.com
H/P: 6012-686 0035

BIODATA

NAME

Associate Professor Dr Norzaidi bin Haji Mohd Daud, PhD

H/P: 6 012-6860035 EMAIL: zaidiuitm2000@yahoo.com

CURRENT POST

Director, Community of Research (CoRe), Management Science (MS), UiTM

Chair, Publication, Arshad Ayub Graduate Business School (AAGBS), UiTM

Chair, Top Business School, Arshad Ayub Graduate Business School (AAGBS), UiTM

PREVIOUS POST

Visiting Professor at King Saud University, Saudi Arabia

Head, IT Support, Research Management Institute (RMI), UiTM

Head, Publication and Corporate Communication, Malaysia Institute of Transport (MiTRANS)-HiCoE

Head of Integrated Information and Publication Centre, Institute of Business Excellence (IBE)

PUBLICATION

Recently, he has published 7 books and over 100 articles in ISI WOS/WOK, SCOPUS, ERA journal outlets as well as conference proceedings.

AWARD

2 International Best Paper Awards (Germany and Czech Republic),

More than 70 innovation awards (Geneve, Brussels, Pittsburg, Seoul, ITEX, MTE, IPTA Expo, PECIPTA, i-INVEX, IID, BIID etc.)

UiTM Best Speaker Award 2013

UiTM Leading Researcher by Example Award 2007

Potential to Commercialise Award 2005

UiTM Outstanding Club & Society Advisor Award 2002

Listed in Malaysia Who's Who 2013/2014

Listed in AcademicKeys Who's Who 2013

INVENTION AND INNOVATION EXPERTISE

Chief Jury-Konvensyen Inovasi dan Kreativiti (KIK), Prime Minister Department/Jabatan Perdana Menteri (JPM)

Chief Jury, Innovation Award (AIJPM), Prime Minister Department/Jabatan Perdana Menteri (JPM)

Chief Jury-Ministry of Home Affairs/Kementerian Dalam Negeri (KDN)

Chief Jury, International Syariah Compliance Idea, Invention, Innovation and Design Expo 2014

Chief Jury, Business, Invention, Innovation and Design (IID)

Chief Jury, National MyccSkills, College Community, Kementerian Pendidikan Tinggi, 2016

Jury, Inclusive Invention and Innovation Challenge 2015, Ministry of Science, Technology and Innovation (MOSTI)

Jury, KIK, Felda 2015

Jury, Majlis Amanah Rakyat (MARA), Invention and Innovation Challenge 2015

Expert Jury, MARA TEx-Yayaysan Inovasi Malaysia 2016

Expert Jury, Cabaran Inovasi Johor, 2016

Innovation Honorary Speaker, Ministry of Human Resource/Kementerian Sumber Manusia.

JOURNAL EDITORIAL ACTIVITIES

Founder and Editor in Chief, International Journal of Applied Business Research (IJABR)

Founder and Editor in Chief of the Business and Management Quarterly Review (BMQR)

Founder and Editor in Chief, International Journal of Undergraduates Studies (IJUS)

Founder and former Editor in Chief, Journal of Transport and Logistics

Former Executive Editor, Journal of Business and Financial Affairs

Advisory Board, E-Malaysia Nuclear Agency Journal

Editorial board/review board (1) World Applied Sciences Journal (2) African Journal of Business Management (3) ASLIB Proceedings: New Information Perspective (4) Learning and Individual Differences (5) Journal of Sustainability Science and Management (6) World Review of Inter-modal Transportation Research (7) International Journal of Productivity and Performance Management (8) Journal of Computer Information Systems (9) International Journal of Distance Education Technologies (10) Journal of Managerial Issues (11) Jurnal Teknologi (12) Information Technology Journal (13) TEM Journal (14) International Journal of Public Administration (15) Journal of International Business and Entrepreneurship (16) Journal of Quality Measurement and Analysis (17) Jurnal Academia (18) International Journal of Library and Information Science (19) Journal of Media and Communication Studies (20) International Journal of Modelling Operations Management (21) International Journal of Psychology and Counselling (22) Journal of Economics and International Finance (23) International Journal of Vocational and Technical Education (24) International Research of Management and Business Studies (25) International Research Journal (26) Journal of Finance, Accounting and Management (27) International Journal of Business Systems Research (28) Asian Academy of Management Journal (29) International Academy of Business and Economics (30) Scientific Journals International (31) Journal of Software (32) Interdisciplinary Journal of Information, Knowledge and Management (33) International Journal of Doctorial Studies (34) Journal of Information, Information Technology and Organizations (35) International Journal of Scientific Research in Education (36) International Journal of Information, Communication and Ethics in Society (37) COMPASS (39) Jurnal Gading (40) Journal of Administrative Science (41) Global Business and Management Research: An International Journal (42) Journal of Global Business Administration (43) Industrial Management and Data Systems (44) Information Technology and People (45) KII Transaction on Internet and Information Systems.

PUBLICATION ACHIEVEMENT

His books and articles are subscribed by Harvard University, University of Cambridge, Yale University, USA; Cornell University, USA, University of California, Berkeley, USA; University of Massachusetts, , USA, Vanderbilt University, USA, McGill University, Canada, National University of Singapore, Ministry of Education Malaysia Library, National Library Board of Singapore, Library and Archives Canada, National Library of Malaysia, National Library of Australia, Ohio University, USA, International Islamic University, Universiti Kebangsaan Malaysia, Universiti Malaya, Universiti Darul Iman, Universiti Putra Malaysia, Monash University Malaysia, Universiti Malaysia Sabah, Universiti Teknologi MARA, Universiti Sains Malaysia and Selangor International Islamic University College.

INTERNATIONAL CONFERENCE

Harvard University, MA, (2010 and 2013), USA as well as Cambridge Conference on Business & Economics (2012) at Cambridge University, UK and 50 others conferences

AREA OF INTEREST

Primary Interests: Management and Business, Strategic Management, Halal Studies, Information Technology, Banking Operations, Research Methodology and Transportation (Maritime)

EXPERTISE

Structural equation modelling (SEM) using AMOS, publishing article in ISI/SCOPUS listed journals, SPSS and research methodology (postgraduate level), and innovation

PHD EXTERNAL EXAMINER

Queensland University of Technology (QUT) (Australia), (Doctor in Information Technology)

Annamalai University (India), (PhD Management)

Universiti Malaya (UM), (PhD Management)

Universiti Kebangsaan Malaysia (UKM), (PhD Mathematics)

Universiti Utara Malaysia (UUM), (PhD Accountancy; Doctor of Business Administration)

Universiti Teknikal Malaysia Melaka (UTeM), (PhD Management and Entrepreneurship)

Universiti Putra Malaysia (UPM), (Phd Management)

INVITED SPEAKER

Prime Minister Department/Jabatan Perdana Menteri

Ministry of Human Resource/Kementerian Sumber Manusia

Ministry of Education/Kementerian Pelajaran

Malaysia Nuclear Agency/Agensi Nuklear Malaysia

King Saud University, Saudi Arabia

Universiti Sains Malaysia (USM)

Universiti Utara Malaysia (UUM)

Universiti Teknikal Malaysia Melaka (UTEM)

Universiti Tunku Abdul Rahman (UTAR)

Universiti Selangor (UNISEL)

Universiti Teknologi MARA (UiTM)

Universiti Pendidikan Sultan Idris (UPSI)

Universiti Malaysia Pahang (UMP)

Majlis Amanah Rakyat (MARA)

International Shariah Research Academy for Islamic Finance (ISRA)

Kolej Poly-Tech MARA

Institut Pendidikan Guru Kampus Darulaman, Kedah

Institut Pendidikan Guru Kampus Perempuan Melayu, Melaka

Department of Safety and Health (DOSH)

Nilai University

National Institute of Occupational Safety and Health (NIOSH)

Community College, Bandar Penawar

Publication by Category

Marketing

+The impact of religious sensitivity on brand trust, equity and values fast food industry in Malaysia, Business Strategy Series
+Identifying the determinant attributes of Halal cosmetics product that influence its positioning strategy in Malaysian market, Australian Journal of Basic and Applied Sciences
+Examining critical success factors of consumers' attitude towards nutritional labelling of SMEs products in Malaysia, Australian Journal of Basic and Applied Sciences
+The influence of market orientation on the commitment-trust model and relational norms: empirical evidence at higher institution in Malaysia, African Journal of Business Management
+Application of important-performance analysis (IPA) to formulate customer satisfaction strategies in the direct sales industry in Malaysia, Business Strategy Series
+Examining market accessibility of Malaysian's harumanis mango in Japan: Challenges and potentials, Business Strategy Series

Mathematics/Finance

+Determining critical success factors of oral cancer susceptibility prediction using fuzzy models in Malaysia's health sector, Sains Malaysiana
+Effectiveness of the extended mean-variance model using fuzzy approach for portfolio selection in Malaysian stock market, Business & Management Quarterly Review
+The use of artificial intelligence to identify people at risk of oral cancer, International Journal of Scientific Research in Education
+Portfolio diversification: the role of information technologies in future investment decision making, International Journal of Electronic Finance
+The effect of addition and deletion of shariah-compliant securities in Bursa Malaysia, Advances in Business and Management

Management information systems/transportation studies

+Determining critical success factors of mobile commerce usage in higher learning institution in Malaysia, Australian Journal of Basic and Applied Sciences
+Revisiting information system models in the context of technology usage and technology resistance, Australian Journal of Basic and Applied Sciences
+Customer's perception towards information security in internet banking system in Malaysia, Australian Journal of Basic and Applied Sciences
+Determining critical success factors of mobile banking adoption in Malaysia, Australian Journal of Basic and Applied Sciences
+Evaluating the post-intranet usage: empirical study in Malaysian port industry, Australian Journal of Basic and Applied Sciences
+The indirect effects of intranet functionalities on middle manager's performance, Kybernetes
+Investigating the relationships of users' behavior and internal security threat towards the implementation of total health system (THIS) in Malaysian medical institutions, Australian Journal of Basic and Applied Sciences
+Examining the impact of intranet usage on managerial performance at Malaysia port industry, International Journal of Advanced Computer Science
+Evaluating the intranet acceptance with the extended task-technology fit model: empircal evidence in Malaysian maritime industry, International Journal of Arts and Sciences
+The impact of intranet on managers and their work: an empirical study in the Malaysian port industry, Journal of International Business and Entrepreneurship
+Towards a holistic model in investigating the effects of intranet usage on managerial performance: a study on Malaysian port industry, Maritime Policy and Management
+Evaluating technology resistance and technology satisfaction on students' performance, Campus-Wide Information Systems
+ Factor determining organizational commitment on security controls in accounting-based information systems, International Journal of Services and Standards
+Intranet usage, user satisfaction and managerial performance: a cause and effect investigation, International Journal of Business and Systems Research
+E-commerce usage and business performance in the Malaysian tourism sector, Information Management and Computer Security
+A study of intranet usage and resistance in Malaysia's port industry, Journal of Computer Information Systems
+Perceived resistance, user resistance and manager's performance, Aslib Proc.
+ Intranet usage and managers' performance in the port industry, Industrial Management & Data Systems

Education

+The relationship between student's absorptive capacity and motivation on knowledge transfer in Malaysian Community Colleges, Australian Journal of Basic and Applied Sciences
+Modelling education tourism using gravity model in Malaysian public higher education institutions, Australian Journal of Basic and Applied Sciences
+Determining mediating effect of information satisfaction on international student's college choice: empirical evidence in Malaysia's university, International Journal of Scientific Research in Education
+Stress and academic performance: empirical evidence from university students, Academy of Educational Leadership Journal
+Determining world class university from the evaluation of service quality and students satisfaction level: an empirical study in Malaysia, International Journal of Scientific Research in Education
+The impact of perceived stress and stress factors on academic performance of pre-science students: empirical evidence from the Malaysian university, International Journal of Scientific Research in Education
+Strategic alignment of strategies information system planning (SISP) success: an exploratory study in public universities in Malaysia, International Journal of Scientific Research in Education
+Pengurusan harta wakaf dan potensinya ke arah kemajuan pendidikan Islam di Malaysia, Jurnal Pengurusan Jawhar
+ The effect of student's background and attitudes on computer skills in Malaysia, International Journal of Management in Education
+Perception of distance learning (EPJJ) students toward the service quality offered by the continuing education programme: a case study at higher education institution in Malaysia, Distance Education

Economics

+Investigating the behavior of the mark-up of price over marginal cost under different business cycle situation: empirical study in Malaysia manufacturing industry, Australian Journal of Basic and Applied Sciences
+Total Factor productivity growth in the small size Malaysian manufacturing industry: prinal and dual approaches, Australian Journal of Basic and Applied Sciences
+The impact of international trade on price mark-up in Malaysian manufacturing industries, Australian Journal of Basic and Applied Sciences

Research

+Realism with the triangulation techniques: the effective methods for social science research, International Journal of Scientific Research in Education

Human Resource Management/Management/Insurance/Business

+The relationship between human resource management and knowledge-based economy in Malaysian multimedia super corridor (MSC) status companies, Australian Journal of Basic and Applied Sciences
+The moderating effect of neuroticism on the relationship between emotional intelligence and job performance, Australian Journal of Basic and Applied Sciences
+Adverse selection and its consequences on medical and health insurance and takaful in Malaysia, Humanomics
+The globalization of film business and its effect on the Malaysian film industry, Business Strategy Series
+Expectations and perceptions of tourists on the service quality in Malaysian tourism industry, Global Business and Management Research
+The effect of human resource practices in building learning organizations: evidence from Malaysian manufacturing firms, International Journal of Innovation and Learning
+The evaluation of customer satisfaction on delivery by post offices in Malaysia: a service quality and service features perspective, Advances in Business and Management
+Service quality in two and three star hotels: empirical evidence in the Malaysian hotel industry, Advances in Business and Management
+Determining critical success factors of job satisfaction among government servants: empirical evidence in Malaysia, Advances in Business and Management

Saturday, December 1, 2007

PhD ku...


Jika ada saudara-saudari yang berminat dalam topik MIS dalam port industry boleh contact saya. Saya sertakan abstract PhD saya sebagai rujukan. Heh..heh..Jangan cedok terus hah, kena minta kebenaran dulu daripada saya!. Harga boleh kira...saja aje-menyakat.

FACTORS DETERMINING INTRANET USAGE: AN EMPIRICAL STUDY OF MIDDLE MANAGERS IN MALAYSIAN PORT INDUSTRY

Abstract:
The evolution of ICT has contributed to the sudden growth in the use of Intranet in doing business. One of the areas in industry that is affected by the growth of Intranet is the port industry. However, the impact of Intranet implementation in terms of performance improvement and related benefits are still elusive. This ambiguity comes largely from the absence of empirically-based assessment of Intranet implementation especially in Malaysian port industry. Therefore, the objectives of this study are to (1) determine what is the perception of Malaysian port middle managers on the impact of Intranet usage on their performance (2) the extent to which task characteristics, and technology characteristics are the predictors of task technology fit (3) the extent to which task-technology fit is a predictor of its perceived usefulness, usage, and user resistance (4) the extent to which perceived usefulness predicts user resistance and usage (5) the extent to which usage predicts user satisfaction (6) the extent to which user satisfaction predicts usage (7) the extent to which user satisfaction predicts user resistance (8) the extent to which task technology fit, usage, user satisfaction, and user resistance as predictor of port middle manager’s performance (9) the extent to which user resistance predicts usage

To achieve these objectives, the researcher has developed a new IT model, Technology Improved Usage Model (TECHPROVED, previously known as TPRS model), and tested a variety of variables. The study was conducted over a nine-month period amongst 357 middle managers in terminal operators, port authorities, the immigration department, the customs department, and the marine department in Malaysia. Descriptive analysis was used to determine the perception of middle managers’ on the impact of Intranet on their performance and type of information used by them. Structural Equation Modelling (SEM) was also utilised to determine the significant levels of associations and interactions between the variables tested. The results from the descriptive analysis suggest that middle managers in Malaysian port industry agreed that Intranet has improved their performance. Also, they are satisfied with Intranet, perceived Intranet as useful, and they do not resist Intranet. Besides, the results from structural equation modelling (SEM) indicate that task-technology fit and usage significantly explains the variance on managers’ performance. However, the user satisfaction and user resistance are not significantly co-related. In addition, task characteristics, and technology characteristics significantly justify the variance on task-technology fit. Task-technology fit is significantly related to perceived usefulness, and usage except for user resistance. Perceived usefulness predicts usage, but, not user resistance. Also, this study suggests that usage significantly predicts user satisfaction; however, user satisfaction does not significantly predict usage. Similarly, user resistance does not significantly predict usage.

The result of this study will be able to provide an insight into what are the factors that influence the successful implementation of Intranet and human performance in Malaysian’s port organisations. The resulting relationship will reinforce the previous findings of numerous studies on technology usage. The findings are also useful for port companies (or in other companies/industries) whereby this research provides an opportunity to the practitioners to undergo a self-check of the various important technology usage areas that this research intends to study. For academicians and students, the empirical insights from this study will add to the literature on the relationships between the various factors affecting the successful implementation of Intranet (i.e. technology) among the port companies in Malaysia. This allows to better understanding of the pre-requisites necessary to succeed in ICT businesses especially in today’s competitive environment.

This study has won international and national invention awards, for instance, a Gold Medal at the Inventions, Innovations, and Designs 2007 (Malaysia), a Silver Medal at the Malaysia Technology Expo 2007 (Malaysia), a Silver Medal at the 17th International Invention, Innovation, Industrial Design & Technology Exhibition 2006 (Malaysia), a Silver Medal at the Inventions, Innovations and Designs 2006 (Malaysia), a Bronze Medal at the Seoul International Invention Fair 2006 (South Korea) and a finalist of Ministry of Science, Technology and Innovation, Malaysia; Public-Private Joint Research Innovation Award 2006 (Malaysia). This research is already appeared in Industrial Management & Data Systems (IMDS) (2007) and Journal of Computer Information Systems (JCIS) (Fall-2008).

To date, a few multinational companies and government agencies have already employed TECHPROVED model to improve technology usage in their organisation, e.g. 3M (Malaysia), Northport (Malaysia) Limited, 12th world largest terminal operator; Marine Department of Peninsular Malaysia, the largest marine department in Malaysia; as well as Port Klang Authority, the largest port authority in Malaysia.

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